To Request A Ride:

Text 850-899-7433 the ages/weights of your riders and the dates you will be in our area. If you would like and special packages or a private ride, please let us know that as well. We will get back with you with options and pricing.

Advance Reservations

We recommend during peak season, March-September, that you reserve at least 3-5 weeks ahead for best chance at getting the time/date that would work best for your family.

Important Information

All times are Eastern Standard Time.

If you are staying in Panama City Beach/Destin area, please remember you are on central time and are 1.5 -2 hours drive time from us.

If you are within 30 minutes of Cape San Blas, your cell phone will alternate between the two time zones depending on which tower is being used. Take this into consideration when deciding when to leave to arrive for ride. If you miss your ride time, you will be charged for the ride.

Paying For Your Ride

We will run all cards 48 hours prior to ride time as long as the weather looks good. If you would like to tip your guide, we can add that on the card on file, or you can use cash, Venmo, Cash App, or PayPal. If would like to use one of those options to pay for your ride or split the ride between several people, please let us know in advance.

Weather Policy

Be prepared that we do have to regularly cancel rides due to weather during the summer months. We work very hard to reschedule you if possible.

In case of cancellation due to weather by us, you WILL NOT be charged for the ride and we will do our best to get you rebooked. Sometimes, though, due to work load and rides already scheduled, it is impossible to reschedule. Please understand that we will do our best but we are working with animals and nature and can only be expected to do so much. We always appreciate your patience.

If the weather changes during the ride, you will be charged as follows:

Lesson – 30 min = Half price of ride

30 min – full ride = Full price of ride

 

Our Facebook page Broke A Toe Horseback Riding  is a good way to check updates to schedule or weather notices.

Cancellation Policy

We have a 48 hour cancellation policy for all groups.

If you cancel within 48 hours or NO SHOW, you will be charged the full rate
for that ride as we will not be able to rebook on such short notice.

We are fair and try to work around illness and injuries should they occur but please be fair to us and understand that when you book a whole time slot, we cannot cancel the whole ride if one person is sick or one person broke their arm. The other riders will be expected to ride or credit card holding the ride will be charged for the full ride.